24/7 Cyber Incident Response

Our incident response specialists can be available should you suffer a cyber attack. We support multiple insurers, brokers, and loss adjustors.

How you respond to a cyber-attack is vital to your survival

Cyber-attacks against businesses continue to make headlines daily, in many cases causing widespread disruption and reputational damage to all those involved. Suppliers and customers can withdraw services, legal or regulatory issues can arise, and employee productivity can be adversely impacted. Whether it is a business email compromise or entire business disruption we can help you to get you business operations up and running efficiently.

Whether your cyber incident relates to ransomware, Business Email Compromise, website attack, or other we are in an excellent position to enable a effective and efficient business recovery.

Ransomware attacks can be particularly devastating as the threat actor has successfully infiltrated your IT network estate.

In the unfortunate event of an attack, your initial response and subsequent containment can ultimately impact your overall recovery success.

Our specialists can help or lead your business through the aftermath of a successful compromise.

Whether you have an internal IT team, external IT support services, or no experience handling a cyber incident, we can support you throughout your business’s recovery.

What we can do for you:

Cyber Incident Preparation
Triage within 2 business hours of contact
Expert incident response specialists (remote and onsite)
Enterprise Case Management though our MyCyberSOS portal
Centralised communications via Case Management
Digital forensics (network, mobile, computer)
Data breach specialists and monitoring services
Ransomware Response
Data mining
Assurance/Penetration Testing
Tactical Mobile Rack supporting business operations
Remediation solutions
Support for internal investigations

How we do it.

Triage

Initial engagement with all interested parties to acquire a comprehensive understanding of the incident and develop a response strategy.

Investigation

Our approach is proportionate to the incident, we can bring to bear a range of capabilities but not all are necessarily appropriate. For example, monitor for data breaches, identify vulnerabilities, acquire forensic evidence, perform log analysis, or deploy active protection technologies to defend business assets.

Containment & Remediation

It is essential that any findings from the investigation are contained at the earliest opportunity. Inevitably, containing the issue will include some aspect of remediation. Remediation will likely include technologies, processes, physical, and other measures.

Reporting

Reporting is important and must be factored into the process. Legal & regulatory obligations necessitate a notification in addition to internal reporting, customer, and suppliers.

Recovery

Recovering business operations can be simple or more complex. Identifying critical business systems and their importance to the key stakeholders is vital to ensure the business is safely operational at the earliest opportunity.

Improvement

Following a cyber-attack it is likely a range of recommendations and improvements are necessary to ensure the business is safeguarded from future disruptive event. We have a range of solutions available or we can work with extant suppliers to uplift protective measures.